/* HQ-specific additions on top of app.css */
.brand__mark { background: linear-gradient(135deg, var(--brand), var(--brand-2)); color: #d9b45c; }
.btn.primary { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn.primary:hover { background: var(--brand-2); border-color: var(--brand-2); }
.badge { background: var(--accent); color: #1b1a17; }
.nav-item.active { background: var(--brand-soft); color: var(--brand-ink); }
.pill.brand { --pill-bg: var(--brand-soft); --pill-fg: var(--brand-ink); }
.grid.cols-5 { grid-template-columns: repeat(5, minmax(0, 1fr)); }
.grid.cols-6 { grid-template-columns: repeat(6, minmax(0, 1fr)); }
.split { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); gap: 16px; }
.split.even { grid-template-columns: 1fr 1fr; }
.list-row { display: flex; align-items: center; gap: 12px; padding: 10px 16px; border-bottom: 1px solid var(--line); color: inherit; }
.list-row:last-child { border-bottom: 0; }
.list-row:hover { background: var(--surface-2); text-decoration: none; }
.list-row.clickable { cursor: pointer; }
.score { display: inline-grid; place-items: center; min-width: 34px; height: 24px; padding: 0 8px; border-radius: 7px; font: 700 var(--fs-xs)/1 var(--font-mono); background: var(--score-bg, var(--surface-2)); color: var(--score-fg, var(--text)); }
.heat-1 { --score-bg: var(--surface-2); } .heat-2 { --score-bg: #f6e6c9; --score-fg: #6b4a12; } .heat-3 { --score-bg: #f3c98a; --score-fg: #5a3600; } .heat-4 { --score-bg: #e9903a; --score-fg: #fff; } .heat-5 { --score-bg: #d3403c; --score-fg: #fff; }
.callpop { position: fixed; right: 20px; top: 70px; z-index: 115; width: min(420px, calc(100vw - 32px)); background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-xl); box-shadow: var(--shadow-3); animation: pop var(--dur-2) var(--ease-out) both; overflow: hidden; }
.callpop__head { display: flex; align-items: center; gap: 12px; padding: 14px 16px; background: var(--brand); color: #fff; }
.callpop__head .ring { width: 10px; height: 10px; border-radius: 50%; background: #3ccf7a; box-shadow: 0 0 0 0 rgba(60,207,122,0.6); animation: ringpulse 1.2s infinite; }
@keyframes ringpulse { 0% { box-shadow: 0 0 0 0 rgba(60,207,122,0.6) } 100% { box-shadow: 0 0 0 12px rgba(60,207,122,0) } }
.callpop__body { padding: 12px 16px 14px; display: flex; flex-direction: column; gap: 10px; }
.softphone { display: flex; align-items: center; gap: 8px; padding: 6px 10px; border-radius: var(--r-pill); background: var(--surface-2); border: 1px solid var(--line); }
.thread { display: flex; flex-direction: column; gap: 8px; padding: 14px; }
.bubble { max-width: 76%; padding: 9px 12px; border-radius: 14px; font-size: var(--fs-md); line-height: 1.4; white-space: pre-wrap; word-break: break-word; }
.bubble.in { align-self: flex-start; background: var(--surface-2); border-bottom-left-radius: 4px; }
.bubble.out { align-self: flex-end; background: var(--brand); color: #fff; border-bottom-right-radius: 4px; }
.bubble.note { align-self: center; background: var(--accent-soft); color: var(--accent-ink); font-size: var(--fs-sm); }
.bubble .meta { display: block; margin-top: 4px; font-size: 10.5px; opacity: 0.7; font-family: var(--font-mono); }
.inbox { display: grid; grid-template-columns: 340px minmax(0, 1fr) 320px; border: 1px solid var(--line); border-radius: var(--r-lg); background: var(--surface); min-height: calc(100vh - 170px); overflow: hidden; }
.inbox > * { min-width: 0; }
.inbox__list { border-right: 1px solid var(--line); overflow-y: auto; }
.inbox__side { border-left: 1px solid var(--line); overflow-y: auto; padding: 14px; }
.convo { display: flex; gap: 10px; padding: 12px 14px; border-bottom: 1px solid var(--line); cursor: pointer; }
.convo:hover, .convo.active { background: var(--surface-2); }
.convo.unread .convo__name { font-weight: 800; }
.board { display: grid; gap: 10px; }
.truck-lane { border: 1px solid var(--line); border-radius: var(--r-lg); background: var(--surface); }
.truck-lane__head { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-bottom: 1px solid var(--line); font-weight: 700; }
.truck-lane__head .swatch { width: 12px; height: 12px; border-radius: 3px; }
.stop { display: grid; grid-template-columns: 28px 1fr auto; gap: 10px; align-items: center; padding: 9px 14px; border-bottom: 1px solid var(--line); }
.stop:last-child { border-bottom: 0; }
.stop .n { width: 26px; height: 26px; border-radius: 50%; display: grid; place-items: center; background: var(--brand-soft); color: var(--brand-ink); font: 700 var(--fs-xs)/1 var(--font-mono); }
.stop.pickup .n { background: var(--violet-soft); color: var(--violet-ink); }
.cap { height: 10px; border-radius: 5px; background: var(--surface-2); overflow: hidden; }
.cap > i { display: block; height: 100%; background: var(--good); }
.cap.warn > i { background: var(--warn); } .cap.over > i { background: var(--bad); }
.availability { display: grid; grid-template-columns: repeat(auto-fill, minmax(34px, 1fr)); gap: 3px; }
.availability .d { height: 30px; border-radius: 5px; display: grid; place-items: center; font: 600 10px/1 var(--font-mono); background: var(--good-soft); color: var(--good-ink); }
.availability .d.tight { background: var(--warn-soft); color: var(--warn-ink); }
.availability .d.over { background: var(--bad-soft); color: var(--bad-ink); }
.kb-body { max-width: 760px; line-height: 1.65; }
.kb-body h2 { margin: 22px 0 8px; } .kb-body h3 { margin: 16px 0 6px; } .kb-body ul, .kb-body ol { padding-left: 22px; margin: 6px 0; } .kb-body p { margin: 8px 0; }
.clock-big { font: 800 44px/1 var(--font-mono); letter-spacing: -0.02em; }
.win { display: inline-flex; align-items: center; gap: 6px; padding: 4px 10px; border-radius: 8px; font-weight: 800; font-size: var(--fs-sm); }
.win.yes { background: var(--good-soft); color: var(--good-ink); } .win.no { background: var(--bad-soft); color: var(--bad-ink); } .win.quiet { background: var(--surface-2); color: var(--text-2); }
.rung { display: grid; grid-template-columns: 90px 1fr; gap: 10px; padding: 8px 0; border-bottom: 1px dashed var(--line); font-size: var(--fs-sm); }
@media (max-width: 1100px) { .inbox { grid-template-columns: 300px minmax(0,1fr); } .inbox__side { display: none; } .split { grid-template-columns: 1fr; } }
@media (max-width: 900px) { .inbox { grid-template-columns: 1fr; min-height: auto; } .inbox__list.has-active { display: none; } .grid.cols-5, .grid.cols-6 { grid-template-columns: 1fr 1fr; } }
@media (max-width: 560px) { .callpop { left: 10px; right: 10px; top: 62px; width: auto; max-width: none; } .callpop__body { overflow: hidden; } .callpop__body .row > a { min-width: 0; } .callpop .mono { white-space: nowrap; } }